Reach Out to Duncan's Sweet Shop

At Duncan's Sweet Shop, we always love hearing from our cherished customers. Whether you have a query, feedback, or just fancy a chat about your favourite sweets, we're here for you.

Contact Details:


πŸ“ž 01769 550837

Postal Address:
πŸ“¬ Duncan's Sweet Shop
Unit 1 - New Road
Alswear, Devon, EX36 4LH
United Kingdom

Customer Service Hours:

Monday to Friday: 9:00 am - 5:00 pm
Saturday: 10:00 am - 3:00 pm
Sunday: Closed

Connect with Us:

Don't miss out on any sweet updates! Follow us on our social media channels to stay informed about our latest offers, new products, and sweet-filled stories.

πŸ”— Facebook
πŸ”— Instagram
πŸ”— Twitter

Web Enquiry:

For a quick query, you can also fill out our webform and we'll get back to you as soon as possible.

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A Commitment to Exceptional Service

At Duncan's Sweet Shop, we deeply value the trust and loyalty of our patrons. Every sweet in our collection, every ribbon on our packaging, mirrors our dedication to excellence. But beyond the confections, it is our commitment to you, our esteemed customer, that truly defines us.

Whether you're seeking recommendations, have queries about your order, or simply wish to share feedback on our delights, we are here to assist. Our experienced team is at the ready, genuinely keen to ensure your Duncan's experience is as delightful and seamless as possible.

  • Email: For written queries or feedback, please reach out to us directly at We endeavour to respond within one working day.
  • Web Contact Form: Should you prefer, our online form is also available for your convenience. Your messages are directly routed to our customer care team who are ever-eager to assist.
  • Live Chat: For real-time assistance, our live chat function ensures you can converse with a member of our team almost instantly. Whether your inquiry is broad or specific, we're here to help.

Your satisfaction is paramount, and we relish every opportunity to serve you. Trust in Duncan's Sweet Shop to sweeten your day, and know that behind every treat lies a team devoted to excellence in every interaction.

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