Terms of Service

Terms of Business

Welcome to Duncan's Sweet Shop. This document outlines the terms upon which we provide our products and services to you. When you choose to do business with us, you agree to the terms outlined below.

  1. Definitions:
    • "We", "our", and "us" refer to Duncan's Sweet Shop.
    • "You" and "your" refer to the business or individual procuring our products or services.
  2. Product Details:
    • We endeavour to provide accurate product details, descriptions, and prices. However, prices and product details are subject to change without prior notice.
    • Images of products are for illustrative purposes. The actual product may vary slightly.
  3. Payment Terms:
    • Payment terms are Net 30 days from the date of invoice unless otherwise agreed in writing.
    • We reserve the right to charge interest on overdue amounts at an annual rate of 4% above the Bank of England's base rate.
  4. Delivery:
    • We will do our utmost to deliver products within the agreed-upon timeframe. If unforeseen circumstances delay delivery, we will inform you at the earliest opportunity.
  5. Order Changes and Cancellation:
    • Any changes or cancellations to orders must be communicated in writing. If an order is cancelled after dispatch or production, a fee may apply.
  6. Intellectual Property:
    • All intellectual property rights concerning our products, services, and promotional materials remain the exclusive property of Duncan's Sweet Shop.
  7. Limitation of Liability:
    • Our liability in connection with our supply of products or the provision of services will not exceed the price of the goods or services procured.
  8. Disputes:
    • In the event of a dispute, both parties will attempt to resolve the matter amicably. If a resolution cannot be reached, the dispute will be settled under English law.
  9. Termination:
    • Either party may terminate the business relationship with written notice, subject to any outstanding obligations.
  10. Amendments:
    • These Terms of Business may be updated periodically. We recommend reviewing them regularly.
  11. Force Majeure:
    • Neither party shall be liable for any delay or failure to perform its obligations if such delay or failure results from events or circumstances outside its reasonable control.

Contact: For any questions or clarifications regarding these Terms of Business, please contact us through our webform or directly at info@uksweetshop.co.uk.

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